FreedomPipe

Fully featured cloud phone system for small to mid-sized businesses

PLANS AND PRICING

**Starting as low as $25/month

Plans Start at Just $25/month

FreedomPipe (VoIP) Benefits

1. Reduce your phone bill

Business is always evolving. Ideally you’d be able to secure the most advanced technology available without having to spend significant amounts of money upfront on hardware. FreedomPipe Cloud Voice makes this possible. With FreedomPipe you save from day one on your monthly fees with local and long distance calls included

2. pay as you go

Five year projections? Frankly, for most businesses, it has become nearly impossible to make accurate predictions. It's why you need a highly flexible cloud based technology like FreedomPipe Cloud Voice. It’s simple and quick to add more phones or even hook up a new branch or home office workers.

3. Feature rich solution

Cloud Voice offers HD Voice, music on hold, conference calling sophisticated call routing and voice-mail to email and a host of features that will simply make your business run better and your employees more productive

4. Easy installation and management

We know you’re busy. So we’ve made installation and set-up simple. Cloud Voice is hosted on our own secure servers with easy to use management portal that will let you easily make changes to your service with a click of your mouse.

5. Premium Handsets and HD Voice

We know you’re busy. So we’ve made installation and set-up simple. Cloud Voice is hosted on our own secure servers with easy to use management portal that will let you easily make changes to your service with a click of your mouse.

6. No Risk of Obsolescence

We know you’re busy. So we’ve made installation and set-up simple. Cloud Voice is hosted on our own secure servers with easy to use management portal that will let you easily make changes to your service with a click of your mouse.

7. No Maintenance Expense

With a FreedomPipe Cloud Voice, you don’t need to hire phone IT staff or pay a technician hundreds of dollars an hour to routinely maintain your phone system. All technical support is handled by our team at no cost. When new firmware or features are available for your VoIP service or phones, they’re updated automatically.

8. Dedicated Account Team that knows your business

We go above and beyond. Our Local US support team is available to help every step of the way. Got a question, just give us a call or send us an email.

FreedomPipe Features

Feature Basic
$20/month
Traditional
$25/month
Receptionist
$30/month
Power User
$33/month
Cloud Voice PBX Service
Unlimited US and Canada Calling
Number Porting
Call Logs
Call Forwarding Always
Call Waiting
Paging
Account Codes
Music on Hold
Extension Dialing
Last Number Redial
Calling Line ID Blocking
Privacy
Three-Way Call
Call Forward
Voice Mailbox Included
Voice Mail to Email Forwarding
Do Not Disturb
Speed Dial 8 or 100
Anonymous Call Rejection
Automatic Callback
Busy Lamp Field
Push to Talk Intercom
Call Notify
CommPilot Call Manager
Custom Ringback User
Priority Alert
Three-Way Call
Selective Call Acceptance/Rejection
Sequential Ring
Call Forwarding Selective
Remote Office
Shared Call Appearance
Price $20/month $25/month $30/month $33/month

FreedomPipe Phones

FreedomPipe proudly features Polycom IP Telephones. Our phone service and features are fully integrated with Polycom IP Phones and offer Plug and Play functionality. When you phones arrive, just plug them into any public or private Internet connection and your FreedomPipe Cloud Voice service is ready to use.

Polycom VVX Series IP Telephones

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Polycom VVX 500 Series Business Media Phone

An easy-to-use, performance business media phone that’s designed for today’s busy managers and knowledge workers.

  • 3.5” Touch Screen Display
  • Up to 12 line appearances
  • HD Voice up to 14KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100/1000
  • Hard Keys: 12-key keypad, home, speaker, mute, volume, headset
  • Supports expansion module(s)
  • Headset: RJ9/USB-wired headsets/Wireless headsets
  • Integrated Power over Ethernet (PoE)
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Polycom VVX 400 Series Business Media Phone

A color mid-range Business Media phone for enhanced call handling.Backlit grayscale graphical LCD (208 x 104)

  • 3.5" TFT (320 x 240)
  • 12 lines or speed dial keys
  • HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100 or GigE (VVX410)
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
  • 4-way navigation cluster with center “select” key
  • Supports VVX Expansion Module
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Polycom VVX 300 Series Business Media Phone

A powerful entry-level Business Media phone for today's cubicle workers.

  • Backlit grayscale graphical LCD (208 x 104)
  • 6 line or speed dial keys
  • HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100 or GigE (VVX 310)
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
  • 4-way navigation cluster with center "select" key
  • Supports VVX Expansion Module(s)
  • Integrated Power over Ethernet (PoE)
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Polycom VVX D60 Wireless Handset

VVX D60 Wireless Handset The Polycom VVX D60 Wireless Handset complements the portfolio of Polycom VVX Business Media Phones by offering the convenience of cordless with a simple add-on device without losing the SIP features of the VVX Business Media Phones.

  • Ideal solution for small businesses, retail environments or administrative personnel who need to collaborate on the move throughout their day.
  • Combines the freedom of wireless communication with business features usually only available for desk bound users
  • Seamless call management while “on-the-go”
  • Integrated Power over Ethernet (PoE)
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Polycom VVX 101 Business Media Phone

An affordable and reliable single line IP desk phone for low use phone in common areas such as break rooms and courtesy phones.

  • Integrated Power over Ethernet (PoE)
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Polycom VVX 201 Business Media Phone

An affordable and reliable dual-line IP phone with HD Voice quality.

  • Backlit grayscale graphical LCD (208 x 104)
  • 6 line or speed dial keys
  • HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100 or GigE (VVX 310)
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
  • 4-way navigation cluster with center "select" key
  • Supports VVX Expansion Module(s)
  • Integrated Power over Ethernet (PoE)

Polycom SoundPoint Series IP Telephones

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Polycom SoundPoint IP 650

The SoundPoint IP 650 is a premium, six-line, SIP desktop phone. It delivers crystal clear HD voice quality that meets the voice communication needs of even the most discerning users. The phone supports shared call/bridged line appearance, an essential feature for effective phone interaction between executives and their assistants.

  • Six lines (standalone) / 12 lines (with the SoundPoint IP Expansion Module)
  • Advanced functionality, including shared lines, busy lamp field, presence
  • A backlit, 320 x 160-pixel grayscale graphical LCD
  • Integrated Power over Ethernet (PoE)
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Polycom SoundPoint IP 550

The Polycom SoundPoint IP 550 is a four-line SIP desktop phone with crystal-clear voice quality.

  • BFour lines with backlit 320 x 160-pixel grayscale graphical LCD
  • Polycom HD Voice technology, including support of G.722 wideband codec, Acoustic Clarity Technology 2, and a systems design optimized for Polycom HD Voice technology
  • Advanced functionality, including shared lines, busy lamp field, presence
  • Integrated Power over Ethernet (PoE)
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Polycom SoundPoint IP 450

The Polycom SoundPoint IP 450 is a three-line SIP desktop phone with crystal-clear voice quality.

  • Backlit 256 x 116-pixel multi-layer, grayscale graphical LCD
  • Integrated Power over Ethernet (PoE)
  • Two-port 10/100 Ethernet Switch
  • Dedicated RJ-9 headset port
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Polycom SoundPoint IP 335

The Polycom SoundPoint IP 335 is a simple, reliable IP deskphone that offers Polycom HD Voice quality and enterprise-grade features.

  • Integrated Power over Ethernet (PoE)
  • Backlit 102 x 33-pixel, grayscale graphical LCD
  • Two-port 10/100 Ethernet Switch
  • Dedicated RJ-9 headset port

Analog Terminal Adapters

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Cisco SPA112 Analog Terminal Adapter

The feature-rich Cisco SPA112 two-port phone adapter enables high-quality VoIP service that can connect to analog phones. Its features include simultaneous voice and data use, outstanding security, easy installation and a compact size.

Downloads

UC1 Communicator Desktop R22.0

Broadsoft Clients

Branded BluIP clients

Dialer for Google Chrome™ - Broadsoft

Dialer for Google Chrome™ on the Chrome Web Store

BroadWorks Receptionist Console

Download BroadWorks Receptionist Console (9MB)

Lync Integration / Presence Client For Lync 2013

Download Lync Integration / Presence Client for Lync (4MB)

BroadWorks Enhanced Call Center Client

Download BroadWorks Enhanced Call Center Client (10MB)

Unity

Windows

Mac

FreedomPipe Fax to Email / Email to Fax

Cloud-Based Virtual Fax Solution

Save time and money by using your email to send and receive faxes anytime, anywhere with FreedomPipe Virtual Fax service.

Send and receive faxes with just a click

  • As easy as sending an email
  • Send and receive faxes from your email account
  • Attach documents and send to multiple fax recipients

Fax to Email is Convenient and Mobile

  • Access your faxes from anywhere, including your mobile phone
  • Receive and Send faxes as email attachments from your desktop, laptop or mobile smartphone
  • Forward faxes as email attachments to others
  • Assign dedicated fax accounts to key people or departments for increased privacy and mobility
  • Store an electronic copy of your faxes indefinitely in our secure off-site data center and retrieve them any time through a web portal
  • Free up office space taken up by paper files

Simple, Low Monthly Pricing

Fax to Email is Cost Effective

  • 150 FREE fax pages with your monthly Plan
  • Includes a dedicated Fax Number for your business or department
  • Eliminate paper and toner costs associated with traditional faxing – No more wasted paper on junk faxes
  • Eliminate the cost of dedicated phone company fax lines

Ready to start saving money?

Eliminate the cost of dedicated phone company fax lines.

FreedomPipe SMARTRecord

Cloud-Based Call Recording Solution

Automatically record your phone calls in the cloud with our hosted call recording solution. Increase productivity and security, ensure quality and improve customer service all within an intuitive, browser-based interface.

A Call Recording Solution That Fits Your Needs

With FreedomPipe’s call recording solution you no longer have to manage and maintain on-premise call recording software or hardware. Calls are automatically recorded behind the scenes in our secure cloud so you can access a recorded call anytime, anywhere on any internet-enabled device.

Designed for businesses who require a simple but reliable recording system offering recording, search and playback, and archival facilities from a user-friendly web interface.

  • Access your recordings from a web interface for up to 30 days.
  • Easily download and store recordings

Why Call Recording?

In today’s litigious business world, it is important to keep meticulous records. Industries of all types have realized the importance of call recording as a result of new government regulations and possible litigation. Call recording assures accuracy, serves as a "memory aid" in conflict resolution, and creates an effective training tool. Recorded calls can be used in training programs or may be necessary to prove adherence to government and industry regulations. What better way to ensure your business processes are in top form than utilizing Call Recording as part of a complete FreedomPipe Cloud Voice solution?

Call Recording Benefits

  • Track phone activity, employee productivity, security & confidentiality - Track the total call volume, call duration and various other statistics for individual extensions or groups/departments
  • Track the markets and advertisements - Analyze which advertising campaign in what media provided the best return on investment. Track where your customers and markets are based on the area code
  • Optimizing resources and costs ensure that the staff is scheduled based on the call volume during various times of the day
  • Speed responsiveness to customer requests and demands to help drive overall success
  • Help prevent and resolve disputes
  • elp ensure compliance of staff - Ensure that the employees are providing the right information to the customers and provide high quality service and support

Number Portability Tool


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Solutions Catered to You

We work diligently to understand your unique business needs and prescribe scalable, secure, and reliable solutions because technology is not one size fits all

Maybe you are an IT manager looking to augment your capacity. Perhaps your organization is still growing and you are considering affordable alternatives to an in-house IT guy.

No matter what your technology goals are, Digitel is ready to listen and help! Fill out the form and one of our representatives will be in touch with you shortly.