Nortel Support

Support for Legacy Nortel Systems

Trust Digitel’s 25 year history of installing and maintaining Nortel systems. Our team carries some of the highest certifications on legacy Nortel products in the country. We can help you get the most of your Nortel investment and when you are ready make the migration to Avaya products when the time is right and continue to preserve your investment.

Re-deploy Your Nortel Phones on the Avaya IP Office:

With Avaya’s IP Office release 9.0, Nortel Norstar and BCM customers can now migrate existing hardware into Avaya's award-winning IP Office solution, re-using their familiar Nortel handsets. Because handsets represent a substantial amount of new phone system cost, this is an unprecedented opportunity for Nortel Norstar, BCM and Meridian customers to protect their Nortel investment while upgrading to a current and supported Avaya Phone System platform.

As your phone system ages, consider the cost of business disruption if your company's Nortel technology suddenly fails. Business's on legacy Nortel platforms risk the cost of paying for an expensive emergency repair. Perhaps more importantly, users of legacy Nortel systems also risk missing out on newer technology delivering efficiencies, productivity and cost-savings that can far outweigh the value of keeping an old system.

Our Digitel team of technology consultants are certified on Nortel’s entire line of Norstar, Business Communication Manager, Meridian 1 and Communication Server products including advanced applications – Unified and Fax Messaging, Contact Center and Wireless.

Our support services include:

  • On-site system repair by certified technicians
  • Move add and changes
  • System re-design and programming
  • Advanced application support including contact center, auto attendant, voice mail
  • Voice and data cabling
  • Telco and ISP coordination
  • Our turnkey approach allows you to achieve your goal of maximum return on your communications investment.

We provide complete support services for:

  • Meridian 1 Option 11
  • Meridian 1 Option 21
  • Meridian 1 Option 51
  • Meridian 1 Option 61
  • Meridian 1 Option 81
  • Communication Server 1000 (CS1000)
  • Business Communication Manager 50
  • Business Communication Manager 200
  • Business Communication Manager 400
  • Business Communication Manager 450
  • CallPilot and CallPilot Express
  • Norstar 3X8
  • Norstar 6X16
  • Norstar 8X24
  • Norstar Compact ICS (CICS)
  • Norstar Modular ICS (MICS)

Schedule a service appointment

Relocating? We can seamlessly move your Nortel system and coordinate the installation of your carrier and Internet services and have you up and running without missing a call! Contact us to learn more about our relocation services.

Learn more about relocation