I am writing today regarding our service that Mid-South Roof Systems received during negotiations, contracting and installing our new Avaya phone systems from Digitel Corp. Initially, Mid-South Roof Systems was looking at several phone systems for our business. We chose the Avaya system and Digitel because our sales representative, Russ Hansen was direct and gave honest facts about the new system, our current wiring situation, and what Digitel could offer us.
The installation of our system went smoothly, with a few changes that were handled quickly and efficiently. The technicians were trustworthy, skilled and a pleasure to work with. Mid-South Roof Systems looks forward to a lasting relationship with Digitel in the years to come.
Mid-South Roof Systems
“All of our companies rely heavy on technology so when our technology is not working our business and our clients’ business are at risk. Jay and the team at Digitel understand all of our business offerings – trucking insurance; licensing and permitting; and regulatory compliance – enabling us to provide outstanding customer service to our clients.”
Eva Clair Bowles
Trucking Insurance Services
Digitel, has truly helped Meeting Consultants in taking our mission critical business applications to the “Cloud”. Since migrating our servers and applications to the Cloud, we have achieved much greater efficiencies. Additionally Digitel increased our network Bandwidth while significantly reducing expense. Most importantly we were able to reduce the financial burden in expensive hardware and software upgrades we were facing.
The Digitel staff has also provided us a Secure Plan for Business Continuity and Disaster Recovery. As one of the leading Meeting Consultant Specialists our needs were intricate and required prudent and precise planning, Digitel did a remarkable job in listening to our needs, took the time to understand our business and objectives and were able to address our concerns and deploy our plan seamlessly. You are truly the “Cloud Computing” experts.
Casey Cote, President
Digitel Corporation has supported our complex multi-site environment for over 10 years. They have worked diligently to keep us at the forefront of unified communications technology. We rely on Digitel for all our fiber, voice and structured cabling needs. Bruce Northrop understands our business goals and ensures our projects are completed on schedule.
Scientific Research Corporation
I just wanted to express Knowledge Development Centers’ sincere “thanks” for the remarkable job your staff recently completed in deploying and virtualizing our critical database and applications to “The Digitel Cloud”. From our first meeting I was impressed with your team and more impressed with the multiple solutions you carefully thought through and deployed at our headquarters in Atlanta. Digitel was able to maximize our network service provisioning, saved us money and reduced our monthly network expense. The installation of your hosted FreedomPipe IP voice solution was seamless and event free.
Knowledge Development Centers
extended wonderful service to us for the past few years. I cannot express my appreciation for your services in words, but, I can do so by recommending your company to as many business contacts as I can in the future.
The Children’s Dental Center of Atlanta
Everyone we deal with at Digitel has been very professional and helpful and we could not ask for better service. I am happy to consider them as a technology partner for us.
Digitel Corporation recently installed a new phone system in our office. We couldn’t be more pleased – the level of service we received was second to none and due to the professionalism and expertise of the employees we worked with, the entire process was completely pain-free! I would highly recommend Digitel Corporation to anyone looking for a technology partner.
Kelly Jo Himler
Moore Investment Group
Ashton Woods Homes currently uses Digitel at multiple locations in Atlanta. Our transition to Avaya IP Office systems was smooth thanks to our team. Bruce, Dale and Cyndi are great to work with. We are extremely happy with the services and products provided to us.
Ashton Woods Home Corporate
We have been using Digitel’s FreedomPipe service for our nationwide retail locations. The ease at which you can connect to any of the phones, the savings in long distance fees, a global directory, voicemail to email, and the web portal all combined create a great communications experience. We have seen drastic savings. We have also found the ability to log on to the web portal, easily change the voicemail to email address and setup a find me follow me function ensures all customer calls are taken care of. Our customers never receive a busy signal. This allows us to meet every customer’s needs resulting in an incalculable number of sales. The Digitel support team always responds very quickly, usually within a few minutes of a call or email, keeps me updated on the issue, and resolves it quickly. Fortunately, I’ve only had to use the support team a few times over the years, but when I have, it was a good experience. I feel I am in good hands with Digitel’s FreedomPipe service and wouldn’t look anywhere else.
Intimacy Management Company
We have invested over $1,000,000 in the Navini and Cisco infrastructure and now have over 700 subscribers on the network. It is very reliable and we think it is a close as we can get to a licensed wireless broadband infrastructure. Digitel has been tremendously helpful in designing, engineering, deploying, and maintaining our wireless network.
Marty Ivey, General Superintendent
In 2007, we awarded our wireless project bid to Digitel. From the inception of the project, they have been accommodating, professional and extremely knowledgeable. In my experience, it is rare to engage a company with so many talented individuals; sales, technical, engineering and management. Digitel has shown the City of Kennesaw what “customer satisfaction” should be. No project is ever perfect. There will always be learning along the way but partnering with Digitel was one of the best choices we made. They value our work ethics, our talents, our time and our responsibilities.
Teri K. Chambers
IT Director, City of Kennesaw