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The Alabama Public Service Commission has mandated 10 digit dialing by October 12, 2019: “Mandatory” ten-digit local dialing begins. Customers in the 205 area code must use ten-digit dialing for all local calls, otherwise, calls will not be completed and a recording will instruct callers to hang up and dial again.
All legacy Avaya and Nortel customers encouraged to schedule a service appointment to program their Nortel equipment to accommodate the new 10 digit dialing plan for area code 205.
To schedule an appointment call 1.800.DIGITEL (800) 344-4836
Nortel Norstar Systems including Business Communication Manager Model 50, 200 and 400, Nortel Norstar Compact ICS, Nortel Norstar Modular ICS, Nortel CS1000, Nortel Option 11, Option 21, Option 51, Option 61, Option 81 and all other Nortel legacy telephone systems.
Other systems that might be affected include:
All such devices will need to be reprogrammed with ten-digits (area code + telephone number) by October 12, 2019.
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