IT is the backbone of today’s businesses. Some organizations still take care of most, if not all, of their IT in-house, but things are changing fast with the increasing popularity of cloud services, server colocation, and co-managed IT. Making the right choice is a critical first step toward building a scalable IT infrastructure that aligns with business goals, boosts productivity, and improves adaptability to change.
What is co-managed IT?
Most organizations depend on a mix of in-house technology resources and cloud services to enjoy the advantages of both. Co-managed IT is the convergence of both approaches to form a hybrid solution in which companies retain full control over their digital assets and systems. It combines in-house expertise with outsourcing to create a comprehensive and effective IT infrastructure. Since co-managed IT is tailored to the unique needs of the business, no two environments look the same. Businesses can choose from a wide range of services, such as backup and disaster recovery, security operations, asset management, and advisory services, to complement their existing in-house technology department.
What are the benefits of co-managed IT?
Many in-house IT departments find themselves overburdened as they struggle to adapt to the constantly changing needs of the modern market. Co-managed IT gives them a helping hand on an as-needed basis to greatly enhance their adaptability to change. By making life easier for existing IT staff, this approach boosts morale and productivity. Instead of working on projects they’re not best equipped to deal with or simply don’t have time for, they can focus on high-level business strategies and delegate work more efficiently. This also reduces costs and boosts security.
What about the drawbacks?
One of the most common fears business leaders have regarding outsourcing IT is that it could mean losing control, particularly over crucial matters like compliance and security. Another common concern is communications issues between in-house IT departments and remote providers, which may potentially lead to misalignment. Fortunately, most of these drawbacks can easily be mitigated by working with the right managed services provider (MSP). A dependable MSP has a vested interest in making sure their clients get the best possible return on investment. That means they should be willing to sit down and learn about your business needs and goals.
Is co-managed IT the right choice for your business?
Without the scalability and adaptability you need to keep up with today’s market, technology can itself become a blocker of innovation. If your existing IT department is finding itself buckling under the stresses of increased demand and rapid change, opting for a co-managed environment that augments your current capabilities is a far cheaper and more straightforward option. By contrast, making the move to the cloud and outsourced services in one fell swoop can be costly and lead to unnecessary downtime.
How to choose a co-managed IT provider
As an extension of your internal team, a co-managed IT provider is a long-term partner with a vested interest in the success of your IT strategy. The right provider will start by helping you evaluate your company’s goals while evaluating your business problems. The actual technology element comes afterward, when they help you select solutions that align with your business imperatives. They’re not there to upsell you on services you don’t need — they’re there to help you develop an IT strategy that aligns with your goals and objectives. When looking for providers, always look at online reviews, and ask for references. Remember, you’re looking for a strategic business partner, not just a vendor.
Digitel helps companies end the burden of break/fix support and workplace productivity in the workplace through bespoke outsourced services they can count on. Call us today to schedule a consultation and find out what services and solutions your business needs to succeed.
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