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Southside Medical improves their patient experience.

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Take a few minutes to see how this medical practice saw an immediate ROI with Cisco Unified Communications. 
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Installation and Support Services >
End to end managment and support of your Data, Voice, Video, Security, & Mobility Solutions.

NORTEL - Support for legacy Nortel Systems > 
Supporting Nortel solutions for over 25 years, trust us to support your legacy Nortel systems including: Norstar, Business Communication Manager (BCM), Merdian1 and CS1000.

Leasing and Financing  >
Choose from a variety of purchase, financing and leasing options that’s right for your business.

Carrier Services >
Digitel is proud to be a partner for AT&T, Paetec and other carriers. 

Cabling Services >
Digitel can plan and design cable infrastructure required by today's complex networks.

 

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AssureNET Managed IT Services

Don't spend your personal time worrying about uptime.

AssureNET Helpdesk
AssureNET Helpdesk solutions offer you an unprecedented, personal level of service while freeing your resources to focus on growing your business. The Digitel's AssureNET support infrastructure is a highly efficient and automated platform that speeds issue resolution and keeps your systems and your people moving.

AssureNET Helpdesk offers you:
• Assigned trouble ticket and single support contact for all help requests
• An intuitive and feature-rich phone-based utility
• Access to a broad base of highly skilled and highly specialized personnel
• 24/7/365 Access


AssureNET On-site
AssureNET On-Site Support provides highly-qualified technical personnel to your organization quickly and affordably. With committed response times and broad competencies, you can rest assured that Digitel can support even your most sophisticated systems.

AssureNET On-Site offers you:
• Professionally implemented upgrades
• Off-hours support and disaster recovery
• Guaranteed response times


AssureNET Remote
The AssureNET Remote solution gives Digitel the ability to proactively support your critical business systems 24/7/365. AssureNET Remote watches your phone system, your servers, and any other critical business infrastructure and immediately alerts the support center in the event that a problem arises.

AssureNET Remote offers you:
• Proactive systems support resulting in issues addressed before they impact productivity
• Sophisticated alerting system
• Rapid response times (30 minute guarantee)
• Remote issue diagnosis
• Remote issue resolution, reducing on-site support expense