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Digitel Wireless Access Care Program – WACP™

The Digitel Wireless WACP™ program provides real-time monitoring and comprehensive, centralized management of mesh networks deployed in an enterprise or a service provider infrastructure.

Round-the-Clock Monitoring, Help Desk, and Management: Digitel Wireless notifies clients of any outages or issues affecting service - 24 hours a day, 7 days a week, 365 days per year

Troubleshooting and Problem Management Digitel Wireless engineers will isolate problems and work with third party vendors within defined limits to resolve problems

Monitoring of Dedicated Circuits: Digitel Wireless monitors and reports any problems with dedicated circuit interfaces on routers

Direct Contact: Digitel Wireless will be in direct contact with the circuit provider and work directly to resolve any problems

Bandwidth Statistical Tools: Statistics on bandwidth utilization

Hosted E-Mail: Spam filtering, parental controls, firewall support

A Lesson in Public Service
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