Digitel Will Train Your Staff
Customers with a knowledgeable and well trained staff have fewer problems. Our relationship with the customer doesn't stop once a system is installed. Digitel will train your administrative staff and employees on how to use the system at the time of installation. You may also sign-up for additional training online through our partners or on-site.
- DigitelTraining Promotes Quality Implementation
- Improves end user productivity
- Involves all employees and managers
- Train employees on how to use features and commands
- Eliminates service calls due to user employee errors
- Training that covers all work shifts
- Follow-up training as needed
On-Going End-User Support
Digitel can manage the day-to-day administration of your IP telephony system and support your end-users with our help-desk services. This allows your own staff to spend time on more strategic activities. Digitel’s staff is fully trained in Cisco, Avaya and Adtran user features to support your employees' questions and move, add and change requests.