Tools & Resources

Toolbar - Enterprise Assistant for Outlook:

This desktop communications management toolbar is for everyday users of Microsoft Outlook, Microsoft Internet Explorer, or Mozilla Firefox with FreedomPipe Hosed iPBX service. With this product you can manage your incoming and outgoing messages, maintain up-to-date connection information, and configure controls on your calls and voice mail. This download requires a license to activate. Contact your company administrator or FreedomPipe Customer Service to activate.

BroadSoft Receptionist

The Receptionist client is a feature-rich desktop application that works with the receptionist IP phone, allowing an operator to efficiently answer and manage incoming calls. The client supports line-monitoring status, directory search, queuing and advanced call management functions, including Camp On, Call Park and Conferencing capability, and is fully integrated with your FreedomPipe services. This download requires a license to activate. Contact your company administrator or FreedomPipe Customer Service to activate.

BroadSoft Unified Connector for Salesforce:

BroadSoft Unified Connector for Salesforce is a CTI tool that gives Salesforce CRM users the ability to fully integrate their Saleforce CRM system with their FreedomPipe Hosted PBX services. Use your FreedomPipe features – such as call control, call hold and call transfer – in conjunction with your CRM features in Salesforce. Automatically capture and manage a detailed log of all calls from within Salesforce to track interactions with customers. The integration automatically opens a caller's contact record when the user receives an incoming call.

SoftPhone - X-Lite Free Softphone Client:

FreedomPipe service supports the use of Softphones with your service. Softphones can be used as your primary phone or in conjunction with your deskset. Try the Free X-Lite softphone or choose from the full line of Bria softphones to find the softphone client to meet your needs.

User Guides:

Polycom SoundPoint IP Phone Quick Start Guides:

Feature Guides:

For further assistance or to start your Business VoIP service, please contact a FreedomPipe representative at 1-800-DIGITEL or by contact us.

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