Stay connected & productive at anytime from anywhere

Every worker has unique communications needs that are mainly driven by where and how they work. Office workers are primarily at their desks. IP Office User Productivity Solutions – the Basic User and Unified Communication User applications – can quickly and easily deliver the right level of communications capabilities to every associate in your organization.

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Basic User

For users who need simple yet necessary communications capabilities, the Basic User solution is the answer.

Make and receive calls, place calls on hold, voicemail and voice mail to email, mobile twinning, transfer calls and more.

The Basic User Solution is the choice for staff employees and is also ideal for phones in conference rooms and common walk-up areas of your facility such as lobbies and waiting rooms.

Unified Communication (UC) User

The ultimate in communication accessibility, the IP Office UC User application puts your employees and associates in the driver’s seat.

They can click to call, IM, see the presence of colleagues, access corporate directories, control conference calls, and more, right in the desktop applications they already use, like Microsoft Outlook or Lync, and web browsers.

Armed with laptop, smartphone or iPad, UC Users take make and receive voice and video calls on the go.

Compare user productivity licenses to find the right feature set for each phone in your office

The product matrix below compares the features of the two user solutions so you can easily determine the best fit for your enterprise.

User Features

Basic User

Unified Communication User

Basics like make/receive calls, hold, transfer, conference
Call Park/Call Pick-up/Paging
Call Forwarding (busy, no answer, forward all)
Call Logs
Calling Line ID
Hot Desking
Meet-Me Conference Bridge (up to 128 party conference)
Do Not Disturb
Last Number Redial
Mobile Twinning (Find-Me/Follow-Me Forwarding)
Selective Call Acceptance/Selective Call Rejection

Voicemail Integration

Basic User

Unified Communication User

Standard voicemail box
Voicemail to Email notification

one-X Portal - Web-based Access for Office Collaboration

Basic User

Unified Communication User

Click to make and receive calls
Point and click call control
Control audio conferences
Federated Presence and IM
Directory - Personal, system and corporate
Visual voicemail
Video Calling

OneX Portal Mobile Preferred - Mobile Access for Office Collaboration

Basic User

Unified Communication User

Make or receive calls via Wi-Fi or cellular/3G/4G
IM, presence, conference controls
Location aware using GPS

Integrate with the applications you already have

Basic User

Unified Communication User

Microsoft Lync
Microsoft Outlook
Salesforce.com
Google Talk (IM and presence)