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Tools & Resources

Toolbar - Enterprise Assistant for Outlook:  

Download Now   -   View Demo   -  Quick Reference Guide

This desktop communications management toolbar is for everyday users of Microsoft Outlook, Microsoft Internet Explorer, or Mozilla Firefox with FreedomPipe Hosed iPBX service.  With this product you can manage your incoming and outgoing messages, maintain up-to-date connection information, and configure controls on your calls and voice mail.  This download requires a license to activate.  Contact your company administrator or FreedomPipe Customer Service to activate.


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BroadSoft Receptionist


Download Now     -     View Demo 

The Receptionist client is a feature-rich desktop application that works with the receptionist IP phone, allowing an operator to efficiently answer and manage incoming calls.  The client supports line-monitoring status, directory search, queuing and advanced call management functions, including Camp On, Call Park and Conferencing capability, and is fully integrated with your FreedomPipe services. This download requires a license to activate.  Contact your company administrator or FreedomPipe Customer Service to activate.


BroadSoft Unified Connector for Salesforce:   

 
Download Now

BroadSoft Unified Connector for Salesforce is a CTI tool that gives Salesforce CRM users the ability to fully integrate their Saleforce CRM system with their FreedomPipe Hosted PBX services. Use your FreedomPipe features  – such as call control, call hold and call transfer – in conjunction with your CRM features in Salesforce. Automatically capture and manage a detailed log of all calls from within Salesforce to track interactions with customers. The integration automatically opens a caller's contact record when the user receives an incoming call.


  
SoftPhone - X-Lite Free Softphone Client:             
Download Now 

 

FreedomPipe service supports the use of Softphones with your service.  Softphones can be used as your primary phone or in conjuction with your deskset.  Try the Free X-Lite softphone or choose from the full line of Bria softphones to find the softphone client to meet your needs.   



User Guides:

Polycom SoundPoint IP Phone Quick Start Guides:


Polycom SoundPoint IP 331/321             Data Sheet          Quick Start Guide

Polycom SoundPoint IP 335                     Data Sheet          Quick Start Guide

Polycom SoundPoint IP450                      Data Sheet          Quick Start Guide

Polycom SoundPoint IP550                      Data Sheet          Quick Start Guide

Polycom SoundPoint IP560                      Data Sheet          Quick Start Guide

Polycom SoundPoint IP650                      Data Sheet          Quick Start Guide

Polycom SoundPoint IP6000                    Data Sheet          Quick Start Guide


Feature Guides:


ToolBar - Enterprise Assistant 
                                               Quick Start Guide

Voice Mail/Voice Portal                                                              User Guide

CommPilot Call Manager                                                           User Guide


For further assistance or to start your Business VoIP service, please contact a FreedomPipe representative at 1-800-DIGITEL or by clicking here.