CallPilot Features & Benefits
CallPilot Unified Messaging Features
Compose, Send, Reply, and Forward voicemail and faxes from a desktop PC client, Web enabled browser, or telephone
Each CallPilot message can include text, voice, and fax in a single message
Call the sender of a voicemail, fax, or email message with a single click
Click-to-Call - Initiate a call from any directory entry
Address book integration to quickly address voice and fax messages
Instant Messaging integration provides the message senders presence status from within the e-mail/CallPilot interface
Reply to messages with an Instant Message (IM) using MCS 5100 or Windows Messenger
Speech Activated Messaging (SAM) gives you hands-free access to messages
E-mail by Phone provides text-to-speech capabilities for accessing e-mail when away from your PC
Remote message notification to PDAs, pagers, cell phones, or RIM devices
Access to messages via mobile e-mail enabled devices (PDAs, etc.)
Personal message distribution lists and broadcast message options
Adjust voicemail playback options (volume, speed-up, slow-down, rewind, fast forward, etc.)
Message blocking options will prevent private voice messages from being forwarded or saved to an external media source
My CallPilot Web messaging provides access to voice, fax, and e-mail messages from any location
My CallPilot Web pages for personal user mailbox administration and access to "how to" information - Users can change passwords, manage distribution lists, set-up notification options, and manage their personal greetings, all from an intuitive Web interface
CallPilot Manager Web pages for maintaining and managing your CallPilot system
Simplified configuration of caller services, including auto attendants and voice menus with CallPilots' Application Builder
CallPilot Reporter Web pages that provide over 50 pre-defined reporting options
Support for networking with other messaging systems using industry standard protocols such as VPIM and AMIS
Benefits
Access messages from anywhere, any device, any time
Users can save 50 percent of time spent sending and retrieving messages by using CallPilot to integrate voice, fax, and e-mail messages
Mobile workers can remain productive while away from the office
Reduction in fax machines, fax lines, and employees' time spent running to and from shared fax machines
Web-based personal mailbox administration with My CallPilot
No impact to existing e-mail servers
Web based management from any location
- Norstar ICS Traditional or IP Telephony for up to 192 users
- Business Communication Manager Traditional or IP Telephony for up to 200 users
- Communication Server 1000 Full Featured IP Telephony for up to 22,500 users
“Over 12,000 organizations have chosen Digitel as their solution partner, because Digitel delivers effective, powerful communication solutions that work time after time. Find out how you can leverage the experience of Digitel and increase your profitability, productivity and competitive edge today.”
