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BCM 200 & 400 Features & Benefits

The affordable Business Communications Manager Series scaled for small sites, comes pre-loaded with hundreds of features and a full suite of integrated applications. As your business grows and its needs evolve, you can activate more capabilities just by entering a key code.

Ad-hoc conferencing support allowing up to 40 simultaneous conference participants in multiple conferences.

Simple software upgrades that require no hardware changes.

Unparalleled telephony features with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls.

Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.

Full suite of applications including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers.

Cost-effective scalability using a mix of digital and IP stations.

Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs.

IP Telephony supports powerful new e-business applications that level the playing field with larger competitors, extend network services.

Call Center Applications combine the reach of the Web with personalized agent interaction and customer support.

Wireless Solutions break the chains that tie users to their workstations, giving Call Center agents hands-on access to samples and supporting wireless scanners for efficient inventory procedures.

Hybrid Environment leverages existing investments in Meridian, Norstar and Communication Server 1000 systems, offering a future-proof migration strategy.

Unified Messaging allows users to manage all their voice, fax, and e-mail messages from a single application on their multimedia-equipped PC or laptop.

Interactive Voice Response allows businesses to offload routine transaction and customers to access pertinent information 24 hours a day, 365 days a year.

Centralized Voice Mail and Management The networking capabilities of IP telephony make centralized applications for messaging and management more cost effective than ever before. Enterprises receive the benefits of standard greetings, global administration, and a common interface across their network.